Publications and Presentations

2012 – 2015 Judge of the MBA Integrative Case Competition. Ryerson University Ted Rogers School of Management.

Learn by Doing: How to Use the NEW “Toolkit for Planning Education Events”
Health and Wellbeing in Developmental Disabilities October 27-28, 2015

Staff training is critical in improving effective practice – but it also takes time and money. How can we efficiently ensure staff get training that is effective and applicable? This session will walk you through the highlights of the Community Network of Specialized Care’s NEW “Toolkit for Planning Educational Events” so you can be confident in initiating quality learning experiences for you and your agency! We’ll use case-based learning to get you ready to start using this toolkit right away. A copy of the toolkit will be provided, with its’ six easy-to-follow steps
Coming soon at

2012.  Internationally Educated Nurses: An Employer’s Guide ( is an exciting website, where you can find resources on integrating Internationally Educated Nurses (IENs)  in your workforce.  Pitters Associates facilitated stakeholder workshops on the resource which was produced in partnership by The Ontario Hospital Association (OHA) and the Nursing Health Services Research Unit (NHSRU), McMaster site and funded by the Government of Ontario. The research leads were Dr. Andrea Baumann, Scientific Director, NHSRU and Dr. Jennifer Blythe, Senior Researcher, NHSRU.

2012 Evaluating Facilitated Processes: From Pain to Pleasure. Mid-Atlantic Facilitators Network (MAFN) Webinar

Getting You and Your Team Ready for Change. 2011. Presentation for Halton Region Community Services.

Managing 18 Facilitated Processes: What Works? Canadian Society of Training and Development Conference and Trade Show, 2011

Baumann, A., Pitters, M. and Crea-Arsenio, M. 2010. Strategies to Advance 70% Full-time Nurse Employment: A Toolkit. Nursing Health Services Research Unit (NHSRU), McMaster University , Hamilton , Ontario.

Managing Facilitated Processes: A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators. 2009 (co-author Dorothy Strachan). San Diego, Calif.: Jossey-Bass

International Association of Facilitators, 2009 Canadian Tour keynote speaker.

Pitters, M. 2004 – 2010 International Association of Facilitators conferences; presented various sessions including: Tools to Build Mutual Accountability for Outcomes; A Befores and Afters Clinic; Managing Workshops to Deliver Outcomes; Method to Magic in Managing Workshops; Facilitators on the Offence: Rebounding from Failure in Facilitated Sessions; Planning Your Facilitation Business - a Complete Crash Course; Productive Collaboration: People, Power, Process.

Adjudication Reference Modules. 2006. Occupational Disease and Survivor Benefits Program, Workplace Safety and Insurance Board, Toronto, Canada

Strachan, D. and Pitters, M. 2003. Workshop Management - Method to Magic: A Resource for Facilitators. Ottawa, Canada: ST Press.